1. Shipping starts on 18th Feb, due to the limited working time asked by the local government, it will be slower than normal but I will try my best to get your order out asap. 
2. Any inquiry, click messenger at the right corner of the site or contact me via email sales@terrytfsclubs.com
3. If you bought from me and need aftersales service, send me an email service@terrytfsclubs.com
4. Airlines cancelled a lot of flights, shipping may take longer than before!
5. Free shipping to US / CA / EU / AU / NZ / Southeast Asia.

Packing & Shipping

Q: How would you package the items?
A: I treat everyone as a pro collector. I would not allow the slightest damage even on the corner of the original box. Your item will be protected by bubble wrapand secured in selected high quality carbon box, plastic corners will be applied for every box to protect the box corners. Air bag will be applied if there is spare space in the box, so no matter how hard the delivery man throws it, your item will not be damaged. Black water repellent film wrapping for every box to keep your items safe in rainy days or wet situations. Here you can see the packing process:

Shipping Address Attention:
1. If you don’tPM me for special shipping address, I only ship to buyer's registered Paypal address. I’m not responsible for any incorrect address provided.

Also, Your shipping address should be eligible for seller protection in PayPal. So I also suggest you can register a PayPal account to shop at my store.
2. Buyers have responsibility to provide correct shipping address, by default, I would follow the paypalshipping address to process shipment, if buyers want to change the shipping address, please contact me once you placed order. If item can not arrive due to the address issue, I won't refund the postage fee, so please make sure your shipping address is deliverable. 
Q: When will I receive my order? 
A: For in-stock items, your order will be carefully packaged and usually can be shipped within 1-2 business days after payment received. To reduce the cost, all item will be shipped from China via the latest and greatest international shipping service with the most economic and quick chosen of China Post/EMS/ePacket etc. Shipping time varies based on your country and also the processing of carriers.
Normally, it takes 6-25 days from China to US, Canada, UK, West EU, Southeast Asia.
These estimated delivery time may vary slightly during product release dates or peak times during the holiday shopping season.
If Pre-Order items are combined with In-Stock items or other Pre-Order items on an order, the items which are in stock will be shipped first. The pre-order items will be shipped when it's ready. That would absolutely increase the shipping cost for me by doing so, but the most important thing is I care more about your desire to receive the lovely items eagerly.
A tracking number is provided for all shipments within 1-2 business days after placing a successful order. This number will be sent to you via email and if you have an account on TerryTFSclub.com, you will be able to access this information from your accounts tab.
I work from Monday to Saturday and will be off on Sunday and holidays. Any orders placed on Sunday or holidays will be handled on the next business day. If a shipment happens to fall on a holiday, it will be shipped in the following day. For the emergency orders, pm me on Facebook, I will handle it as soon as possible.

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